Modern Workplace

Did you know that 80% of Fortune 500 companies use SharePoint to power collaboration and manage content across teams? It’s a powerful platform—but without the right training, it’s easy to feel lost in the complexity. The 55215 SharePoint Online Power User Course helps you take control of your SharePoint sites with practical, hands-on instruction designed for real business users. You’ll learn how to build, organize, and manage sites that actually work for your team—while picking up best practices and learning what to avoid along the way. Through live demos and guided exercises, you’ll gain the skills and confidence to make SharePoint Online a productive, user-friendly hub for your organization.

Did you know that over 85% of Fortune 500 companies use SharePoint for internal collaboration? The 55238 SharePoint Online for Administrators course is your gateway to mastering SharePoint Online administration within Office 365. It’s designed for those moving from SharePoint on-premises or stepping into a new admin role.

Through hands-on labs and real-world scenarios, you’ll learn how to configure site collections, manage user profiles, deploy apps, build taxonomies, and maintain enterprise-level compliance—all within the SharePoint Online ecosystem. By the end of the course, you’ll be equipped with the tools and knowledge to streamline collaboration, enhance data governance, and support digital transformation across your organization.

What happens when a key executive can’t log in, a department loses access to shared files, or BitLocker locks out an entire team? Your ability to troubleshoot Windows 11 issues quickly and effectively can make or break business continuity. With Windows 11 now running on over 25% of all desktops worldwide, organizations are rapidly transitioning, and they need IT professionals who can keep systems running smoothly.

Get ready to confidently support Windows 11 in enterprise environments. In this hands-on course, you’ll learn how to troubleshoot real issues like installation failures, network connectivity problems, Group Policy glitches, and app compatibility—all within a Windows Server Active Directory setup. With expert guidance and practical labs, you’ll build the skills needed to deliver dependable Tier 2 support and keep users up and running.

Can you confidently manage and secure every device in your organization, no matter where it’s located or who’s using it? The Microsoft 365 Endpoint Administrator Training (MD-102) course gives you the skills to plan, deploy, and manage a modern endpoint environment using Microsoft 365 tools. You’ll learn how to configure Windows Autopilot for seamless provisioning, manage devices and apps with Microsoft Intune, and protect identities and data using Microsoft Entra and Microsoft Defender for Endpoint. From update strategies to compliance policies, this course prepares you to support Windows and non-Windows devices in a cloud-powered, security-first world.

MD-102 is also a core step toward earning the Microsoft 365 Certified: Endpoint Administrator Associate credential.

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.